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Support |
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Support
At the core of Gilat Satcom’s values is the company’s profound commitment to its customers. In line with this approach, we spare no effort to provide our customers with quality and timely service for virtually every need.
Gilat Satcom has recently reorganized its Customer Services Center (CSC) to better focus on the challenges facing our valued customers. Equipped with the latest in technological equipment, the center is operated 24x7x365 by service professionals that provide best‑of‑class, highly specialized and reliable service to the company’s fast-growing customer base.
The new CSC organization is designed to help the company’s customers in four main areas:
· Availability – faster response to the needs of each customer
· Maintenance – better track of open cases
· Professionalism – seasoned CSC team
· Redundancy – superior ability to handle several tasks simultaneously
Gilat Satcom's support service also provides technical information on line, which is maintained up to date by our teams of dedicated professionals.
our support can be contacted either by phone or online via the internet.
With hundreds of satisfied clients for the company’s satellite services around the world, Gilat Satcom’s CSC is uniquely qualified to provide optimum service that meets and even exceeds our customers’ expectations. At the same time, we are attuned to their needs and welcome any suggestion or recommendation for improvement.
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© Copyright 2009 Gilat Satcom. All rights reserved |
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