Privacy Policy – Gilat Telecom
Introduction
We, Gilat Telecom Ltd. (including any parent company or subsidiary), are committed to protecting the privacy of visitors to the company's websites, as well as users of the company’s various social media platforms, including WhatsApp, Facebook, Messenger, Instagram, and others.
This Policy applies to visitors to the company’s websites and to the company’s customers and vendors, as applicable.
This Policy explains what we do with your personal information, the reasons for retaining it, and how it is used, including its transfer to third parties as detailed in this Policy. The purpose of this Policy is to respect and protect the privacy of visitors and users of the website, in accordance with the Israeli Privacy Protection Law, 1981, and its regulations, as amended from time to time.
Consent
Use of the digital services shall constitute the user’s consent to all terms, conditions, and notices relating to the digital services. Providing personal information by the user through the company’s digital services constitutes your consent for the company to use such data in accordance with this Privacy Policy.
When browsing the website and/or using the digital services, information about you will be collected, as detailed below, in order to provide our services. In certain cases, you will be required to personally and voluntarily provide us with personal information relevant to the requested service. By providing such personal information, you declare that the personal details provided to the company are true and accurate and that you are aware that you are under no legal obligation to provide the information unless explicitly stated otherwise.
Additionally, by using the website, you agree that further information that may identify you will be collected, as specified in this Policy.
Collection of Personal Information
The following types of personal information may be collected, stored, and used:
Information about your computer, including (but not limited to) your IP address, device identification or unique device identifier, username, ISP (whether you are a customer of the company or another ISP), device type, computer and connection details, mobile device network details, cookies, traffic to and from the website, referring URL, advertisement data, geographic location, browser type and version, and operating system.
Information about your visits to and use of the website, including the referral source, length of visit, page views, inquiry numbers, and navigation paths.
Information such as your email address, provided when registering on our website.
Information provided when creating a profile on our website, where applicable, such as your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, education details, and employment details.
Information such as your name and email address, provided to subscribe to our email notifications and/or newsletters.
Information entered when using the services on our website.
Information generated during the use of our website, including the timing, frequency, and circumstances of your use.
Information relating to any purchases you make, services you use, or transactions you carry out on our website, including your name, address, telephone number, email address, and credit card details.
Information contained in or relating to any communications you send to us, including the communication content and metadata.
Any other personal information you send to us or provide to us in the course of service provision.
Financial information relating to payment for services (including sale or rental of end-user equipment, whether completed or not), such as billing and credit details, collection actions, etc.
Information relating to end-user equipment purchased or rented by you and used for service provision, such as device type, model, usage times, model and version, etc.
Before you disclose personal information about another person to us, you must obtain that person’s consent to both the disclosure and processing of that personal information in accordance with this Policy.
Use of Your Personal Information
Personal information submitted to us through our website will be used for the purposes set out in this Policy or on relevant pages of the website. We may use your personal information to:
Administer our website and business.
Personalize our website for you.
Enable your use of the services available on our website.
Send you goods purchased through the website.
Supply services purchased through the website.
Send you statements, invoices, and payment reminders, and collect payments from you.
Send you non-marketing commercial communications.
Send you email notifications you have specifically requested.
Send you marketing communications relating to our business or carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed, by email or similar technology (you can inform us by sending an email to CS-gilat@gilat.net or by calling to *3288 (or +972 39255171( at any time if you no longer require marketing communications).
Deal with inquiries and complaints made by or about you relating to our website.
Keep our website secure and prevent fraud.
Verify compliance with the terms of use governing the use of our website.
Protect against infringement of third-party rights, including intellectual property rights, privacy, and defamation.
Compile statistical information by collecting and analyzing anonymous, statistical, or aggregated data (by the company or by providing statistical information to third parties), provided that such data does not, by itself, identify the user, for the purpose of improving and enriching the services and content, enhancing your digital experience, creating new services and content tailored to user requirements and expectations, and changing or cancelling existing services or content.
Retain information provided by you, even if you do not complete the registration process, in our databases, including through cloud services in Israel or abroad (e.g., Ireland), subject to local laws, ensuring adequate protection of the information, and using it for operational needs and/or statistical analysis.
Other uses consistent with this Policy.
Disclosure of Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this Policy.
We may disclose your personal information to any member of our corporate group as reasonably necessary for the purposes set out in this Policy.
We may disclose your personal information:
To the extent required by law.
In connection with any ongoing or prospective legal proceedings.
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.
To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction).
To a purchaser (or prospective purchaser) of our business.
Information collected by us may be transferred outside the borders of Israel, subject to legal requirements and our efforts to ensure adequate protection.
Except as provided in this Policy, we will not provide your personal information to third parties.
Security of Your Personal Information
We will take reasonable organizational and technical precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all personal information you provide on secure servers protected by passwords and firewalls.
All electronic financial transactions conducted through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Amendments
We may update this Policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this Policy. We may notify you of changes to this Policy by email or through our website.
Your Rights
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
The payment of a fee.
The supply of appropriate evidence of your identity.
We may withhold personal information that you request to the extent permitted by law.
By using our website, as detailed in the website’s Terms of Use, you provide your prior consent to our use of your personal information for marketing purposes. However, we will provide you with the option to choose that your personal information not be used for marketing purposes.
You are invited to contact us, as the database owner, Gilat Telecom Ltd., at CS-gilat@gilat.net. We will respond to your request as soon as possible and will allow you to review the information we hold about you, subject to the law, no later than 30 days from the date your request is submitted.
You are entitled, after reviewing the information held about you and finding that it is incorrect, incomplete, unclear, or not up-to-date, to request, subject to legal provisions, that the information about you be corrected or deleted. To do so, you are invited to contact us at CS-gilat@gilat.net. We will respond to your request as soon as possible and no later than 30 days from the date your request is submitted.
Use of the information will be carried out in accordance with the purposes defined herein, this document, and subject to all applicable legal provisions, including privacy protection laws.
The company undertakes to comply with all applicable legal provisions concerning the retention and transfer of personal information and data of users of the digital services, and undertakes to comply with the provisions of the Telecommunications Law (Telecommunications and Broadcasting) 1982, the Privacy Protection Law, 1981, and the regulations enacted thereunder, including the Privacy Protection Regulations (Data Security) 2017, and the relevant guidelines of the privacy regulator, all as may be amended from time to time
Third-Party Websites
Our website includes external links and details of third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.
Updating Information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Cookies
Our website and digital services use cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies typically do not contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies. Blocking cookies will have a negative impact on the usability of some websites. If you block cookies, you may not be able to use all features on our website.
You may update or change your device settings at any time to block cookies in part or in full. Such changes are your sole responsibility and may adversely affect browsing and certain functionalities of the website.
Some of the information collected is processed or made accessible to third-party services, including:
Facebook and Instagram – for measurement, audience segmentation, ad personalization, and management of marketing campaigns.
Google Ads – for displaying targeted advertisements, analyzing user behavior, and tracking conversions.
YouTube – for displaying thumbnail or embedded video content. YouTube may place its own cookies for measurement and content personalization purposes.
DoubleClick (a Google service) – DoubleClick uses advertising technologies to deliver personalized advertisements, measure effectiveness, and optimize campaigns.
LinkedIn – for collecting statistical information and displaying relevant advertisements on the LinkedIn platform.
Vonage – Glassix chat system and customer service. Information is collected to enable real-time support and improve response to inquiries.
The use of these technologies is subject to the privacy policies of the respective third parties, and we recommend that you review the relevant policies:
Facebook/Instagram Cookies Policy
Google / YouTube / DoubleClick Privacy Policy
You may update your browser or device preferences to block or delete cookies, including as detailed below. However, doing so may affect usability and certain functionalities of the website.
Managing Facebook/Instagram Ad Settings
Managing Google Advertising Settings
Managing Google Analytics Settings
To remove cookies stored by this website, you can change your browser settings and delete cookies. Examples:
Guide to Deleting Cookies in Chrome
Guide to Deleting Cookies in Microsoft Edge
The company may, in the future, use additional advertising, measurement, or optimization tools from third parties, subject to updating this Policy.
For the avoidance of doubt, you may change your preferences using the above links and/or via the settings of your own equipment.
Miscellaneous
This Privacy Policy shall be governed exclusively by the laws of the State of Israel, and the exclusive jurisdiction for any matter relating to the privacy policy on the website shall rest with the competent courts in Israel. The company strictly adheres to the provisions of the law and respects the rights of the website’s users and others to privacy and good reputation. If you believe that any content published on the website harms you for any reason, please contact us using the details below, and we will make every effort to address your inquiry as soon as possible.
Last updated in July 2025